SALESFORCE-AI-SPECIALIST STUDY GUIDE: SALESFORCE CERTIFIED AI SPECIALIST EXAM & SALESFORCE-AI-SPECIALIST DUMPS TORRENT & SALESFORCE-AI-SPECIALIST LATEST DUMPS

Salesforce-AI-Specialist Study Guide: Salesforce Certified AI Specialist Exam & Salesforce-AI-Specialist Dumps Torrent & Salesforce-AI-Specialist Latest Dumps

Salesforce-AI-Specialist Study Guide: Salesforce Certified AI Specialist Exam & Salesforce-AI-Specialist Dumps Torrent & Salesforce-AI-Specialist Latest Dumps

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While making revisions and modifications to the Salesforce Certified AI Specialist Exam (Salesforce-AI-Specialist) practice exam, our team takes reports from over 90,000 professionals worldwide to make the Salesforce Certified AI Specialist Exam (Salesforce-AI-Specialist) exam questions foolproof. To make you capable of preparing for the Salesforce Salesforce-AI-Specialist exam smoothly, we provide actual Salesforce Salesforce-AI-Specialist exam dumps.

Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

TopicDetails
Topic 1
  • Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.
Topic 2
  • Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.
Topic 3
  • Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.
Topic 4
  • Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.
Topic 5
  • Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.

Salesforce Certified AI Specialist Exam Sample Questions (Q18-Q23):

NEW QUESTION # 18
Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number.
Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details.
Which solution should an AI Specialist implement to meet this requirement?

  • A. Create an autolaunched flow and invoke the prompt template using the standard "Prompt Template" flow action.
  • B. Create a screen flow to collect sales order number and invoke the prompt template using the standard
    "Prompt Template" flow action.
  • C. Create a template-triggered prompt flow and invoke the prompt template using the standard "Prompt Template" flow action.

Answer: B

Explanation:
To implement a solution where users enter a sales order number and the system generates a summary, the AI Specialist should create ascreen flowto collect the sales order number and invoke the prompt template. The standard"Prompt Template" flow actioncan then be used to trigger the custom prompt, providing a summary of the sales order header and details.
* Option B, creating a template-triggered prompt flow, is not necessary for this scenario because the requirement is to directly collect input through a screen flow.
* Option C, using an autolaunched flow, would be inappropriate here because the solution requires user interaction (entering a sales order number), which is best suited to a screen flow.
Salesforce AI Specialist References:For further guidance on creating prompt templates with flows:
https://help.salesforce.com/s/articleView?id=sf.prompt_template_flow_integration.htm


NEW QUESTION # 19
Universal Containers is very concerned about security compliance and wants to understand:
Which prompt text is sent to the large language model (LLM)
* How it is masked
* The masked response
What should the AI Specialist recommend?

  • A. Ingest the Einstein Shield Event logs into CRM Analytics.
  • B. Enable audit trail in the Einstein Trust Layer.
  • C. Review the debug logs of the running user.

Answer: B

Explanation:
To addresssecurity complianceconcerns and provide visibility into theprompt text sent to the LLM, how it ismasked, and themasked response, the AI Specialist should recommend enabling theaudit trail in the Einstein Trust Layer. This feature captures and logs the prompts sent to the large language model (LLM) along with the masking of sensitive information and the AI's response. This audit trail ensures full transparency and compliance with security requirements.
* Option A (Einstein Shield Event logs)is focused on system events rather than specific AI prompt data.
* Option B (debug logs)would not provide the necessary insight into AI prompt masking or responses.
For further details, refer toSalesforce's Einstein Trust Layer documentationabout auditing and security measures.


NEW QUESTION # 20
What is the main purpose of Prompt Builder?

  • A. A tool for developers to use in Visual Studio Code that creates prompts for Apex programming, assisting developers in writing code more efficiently.
  • B. A tool within Salesforce offering real-time Al-powered suggestions and guidance to users, Improving productivity and decision-making.
  • C. A tool that enables companies to create reusable prompts for large language models (LLMs), bringing generative AI responses to their flow of work

Answer: C

Explanation:
Prompt Builder is designed to help organizations create and configure reusable prompts for large language models (LLMs). By integrating generative AI responses into workflows, Prompt Builder enables customization of AI prompts that interact with Salesforce data and automate complex processes. This tool is especially useful for creating tailored and consistent AI-generated content in various business contexts, including customer service and sales.
* It is not a tool for Apex programming (as in option A).
* It is also not limited to real-time suggestions as mentioned in option C. Instead, it provides a flexible way for companies to manage and customize how AI-driven responses are generated and used in their workflows.
References:
* Salesforce Prompt Builder Overview: https://help.salesforce.com/s/articleView?id=sf.prompt_builder.htm


NEW QUESTION # 21
Which feature in the Einstein Trust Layer helps to minimize the risks of jailbreaking and prompt injection attacks?

  • A. Prompt Defense
  • B. Secure Data Retrieval and Grounding
  • C. Data Masking

Answer: A

Explanation:
Prompt Defenseis a feature in theEinstein Trust Layerthat helps minimize the risks ofjailbreakingand prompt injection attacks. These attacks occur when malicious users try to manipulate the AI model by providing unintended inputs.Prompt Defenseensures that the prompts are processed securely, protecting the system from such vulnerabilities.
* Option A(Secure Data Retrieval and Grounding) relates to ensuring that data used by AI is securely retrieved but does not address prompt security.
* Option B(Data Masking) focuses on protecting sensitive information but does not prevent injection attacks.
For more information, refer toSalesforce's Einstein Trust Layer documentationonPrompt Defenseand security features.


NEW QUESTION # 22
Universal Containers (UC) wants to improve the efficiency of addressing customer questions and reduce agent handling time with AI- generated responses. The agents should be able to leverage their existing knowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.
Which step should UC take to meet this requirement?

  • A. Turn on Service AI Grounding, Grounding with Case, and Service Replies.
  • B. Turn on Service Replies, Service AI Grounding, and Grounding with Knowledge.
  • C. Turn on Service AI Grounding and Grounding with Knowledge.

Answer: B

Explanation:
To meetUniversal Containers'goal of improving efficiency and reducing agent handling time with AI- generated responses, the best approach is to enableService Replies,Service AI Grounding, andGrounding with Knowledge.
* Service Repliesgenerates responses automatically.
* Service AI Groundingensures that the AI is using relevant case data.
* Grounding with Knowledgeensures that responses are backed by Salesforce Knowledge articles, allowing agents to identify whether a response is coming from theLLMorSalesforce Knowledge.
* Option Cdoes not includeService Replies, which is necessary for generating AI responses.
* Option Alacks theGrounding with Knowledge, which is essential for identifying response sources.
For more details, refer toSalesforce Service AI documentationon grounding and service replies.


NEW QUESTION # 23
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